LinesearchbeforeUdig (LSBUD)

““We are delighted with the way that LSBUD has transformed our whole process of managing asset data requests.  We now have a faster and more reactive solution that gives utilities, developers and local authorities unrivalled access to our asset data online, whilst at the same time, protecting our intellectual property rights.  Most importantly, in making our data more widely available, we are dramatically reducing the likelihood of asset strikes helping everyone to work more safely and efficiently, leaving us more time to do what we do best - managing our network on behalf of our customers."”

““It has been refreshing to work with LSBUD on this project. I can’t think of another service provider that cares for its Members or the industry as much as LSBUD does. It is always thinking about how it can make safety better, and UKPN is pleased to be a part of that.””

““LSBUD has provided us with a fast, efficient and trouble-free way of distributing our network location data, ensuring that all have access to it. National Grid Electricity Distribution has worked with LSBUD for five years, and we’re immensely pleased with the service provided. LSBUD has massively reduced the number of mapping requests that need to be processed in-house, hugely reducing our workload in this capacity.””

““Our customers now have access to information about our network 24 hours a day, all year around.  The portal helps customers with simple enquiries to self-serve, while our experienced team focus more on complex and challenging enquiries like high pressure pipelines.  With LSBUD's support we have been able to give more customers better information.  7.5 million people rely on our network everyday and improving the information provided not only improves the customer experience, it also keeps our network safer."”