National One Call

National One Call

1 Mill Place, Mill Rd Ind.EstateLinlithgow, Linlithgow, EH49 7TL, GB

Making a PlanToDig Enquiry
A PlanToDig Enquiry is an easy 4-stage process; it is often quicker than creating and sending an email.
1) Your Site: Using `Find your Site`, start typing in the Address of your Site; you will be able to select from the list provided.
The Site Address and the Plan you mark up produces the `Site Specification`.
2) Possible Contacts: We run your Site Specification against the Area of Interest (AoI) for all known Asset Owners.
This generates the `Possible Contacts` showing who / Estimate of any charge* they will make.
3) Selected Contacts: You choose the Contact(s) that you need Plans from for your Site.
In addition to utility plans (electric/gas etc.), you can ask for Authority/Pipeline/Railway/Mining etc.
4) Enquiry Type: You choose how you wish to conduct your New PlanToDig Enquiry.
SelfPlan is free* as you do all the work yourself (we give you the Enquiry documents).
or
Retriever where you pay us an Admin fee to do it all for you.
*Asset Owner Charges normally apply for both SelfPlan and Retriever Enquiries.
Retriever makes payments and accounts for Actual Charges; with SelfPlan you are responsible for confirming and making each Charge payment.
FastTrack for Retriever Enquiries
National One Call has permission to access a number of Asset Owner planning systems to give Plans to Enquirers.
For these we offer a FastTrack Service
Asset Owners aspire to respond within 10 Working Days; FastTrack can get some plans within 1 Working Day*.
If you need just one plan, or perhaps a few plans, we might be able to get them on FastTrack if the Enquiry Site is within the Area of Interest (AoI) of the Asset Owner(s).
FastTrack is not available for SelfPlan Enquiries.
*Some Asset Owners still make a Charge for plans taken on FastTrack, but as always we Estimate what this will be beforehand - no nasty surprises.

Services
PlanToDig

PlanToDig is a service that allows you to get plans from all known Asset Owners (utilities etc.) at any UK Site. It's a simple 4-step process: 1) You identify your site 2) We will tell you which utilities / pipelines / authorities may be interested. 3) You choose who is to be contacted. 4) Pay us a fee to do it all for you, or pay us nothing and you do it.

SelfPlan

SelfPlan is a free service where you do all the work for your own PlanToDig Enquiry, everything from making contact with the asset owners to compiling your Planning Pack, paying any charges made by asset owners, checking and monitoring replies,

Retriever

Retriever is a service where you pay us an Admin fee to do it all for you. Retriever makes payments and accounts for Actual Charges; with SelfPlan you are responsible for confirming and making each Charge payment.

FastTrack

FastTrack is a service that allows you to get some plans within 1 Working Day* if the Enquiry Site is within the Area of Interest (AoI) of the Asset Owner(s). *Some Asset Owners still make a Charge for plans taken on FastTrack, but as always we Estimate what this will be beforehand - no nasty surprises.

Why Us?
Licensed & Insured Professionals

Rest assured that your project is in capable hands, as we adhere to the highest industry standards.

Customer-Focused Approach

Contact us today for a free estimate and consultation to discuss your excavation needs.

Competitive Pricing

We utilize state-of-the-art equipment and technology to ensure efficiency and precision in our excavation work.

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